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Operations Management

Understand the basics of supply chain and more


      by University of Pennsylvania for US$ 79


      by The State University of New Jersey for US$ 79


      by Northwestern University for US$ 95


      by University of Illinois for US$ 79


      by The State University of New Jersey for US$ 79


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  • Introduction to Operations Management

    Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.

  • Supply Chain Operations

    Have you ever wondered how products and services are created exactly the same thousands of times over? And how companies are able to smooth out operations to manufacture efficiently, effectively, and without any waste? How is such precision possible? The answer lies at the heart of operations. In the Supply Chain Operations course, we introduce and apply essential process improvement tools to achieve perfection. After completing this course, you will be able to apply the Six Sigma methodology for process improvement. You will demonstrate that you understand the basic tenets of the Lean philosophy that enables manufacturers to eliminate waste and make processes more efficient. Finally, you will be able to apply the tools that you just gained to improve a process of your own.

    This is an introductory course designed to provide you with a start on your learning journey in operations. You do not need to have any background in operations, but it would be beneficial if you had a basic understanding of business concepts, a working knowledge of spreadsheets, and ideally have mastered the Supply Chain Logistics course. Join me and we will learn together about operations!

  • Scaling Operations: Linking Strategy and Execution

    Over the past several decades, operations strategy has played an increasingly important role in business’ success. In this course, we will equip you with concepts and tools to build operations in a way that not only supports your competitive strategy, but also allows you to create new opportunities in the market place.

    Scaling operations: Linking strategy and execution is a five-week course dedicated to making strategic decisions that are grounded in operational reality. Together, we will study how to build and evaluate the “operating system” of the firm to maximize value. This involves tailoring the firm’s operational competencies, assets, and processes to a specific business strategy.

    Each week, we’ll explore case studies, engage in discussions and examine realistic data. Thanks to our data-driven approach, you’ll be able to implement your learning directly into practice. At the end of this course, you’ll be ready to build an effective, actionable plan to scale your department or organization.

  • Operations Management: Analysis and Improvement Methods

    In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.


    Upon successful completion of this course, you will be able to:

    • Understand the role of operations management

    • Relate underlying principles to operations management frameworks and techniques

    • Synthesize information to make strategic operations decisions

    • Evaluate processes on different dimensions

    • Apply analytical techniques for tactical operations decision

    This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see onlinemba.illinois.edu.

  • Supply Chain Sourcing

    Have you ever wondered how companies manage relationships with their thousands of suppliers? Sourcing is an important part of managing a successful supply chain. This course introduces you to the exciting area of supply chain sourcing. Part of a broader specialization on Supply Chain Management, you will master the supplier selection process and supplier segmentation. At the completion of this course you will have the tools and techniques to find the right vendors and maintain the right relationship with any one of your existing suppliers.

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