Customer Services & Relations (30)
134 week ago, 8 min read
165 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
210 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
212 week ago, 7 min read
231 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
239 week ago, 6 min read
270 week ago, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
273 week ago, 5 min read
A look at why you should leverage SMS to communicate with your customers.
275 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.
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