30 Aug 2018, 12:01 — 1 min read
Definition: The process or system of ensuring that a product or service should do what the user needs or wants and has a right to expect.
Example: Quality management is what ensured that the domestic company was able to export to other countries as it had maintained quality of it’s products in accordance to international standards.
Business Insight: There are five dimensions to quality - design, conformance, availability, safety and field use.
Posted byGlobalLinker Staff
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