23 Mar 2022, 11:37 — 6 min read
The the world is getting more and more digital and learning is no exception. In fact, Learning & Development (L&D) pioneered digital adoption at the start of the century by introducing Learning Management Systems and web-based modules.
As digital learning becomes the way of life, it is essential that we focus on Learner Experience which is an important ingredient to ensure effectiveness. The knowledge imparted should resonate with the learners, and hence humanising digital learning becomes important.
The following factors are important for humanising digital learning
1. Understanding the customer
2. Strengthening focus
3. Delivering experience
4. Remembering the fundamentals
A sharp focus on each one of them will ensure that we are delivering a powerful learning experience.
As L&D professionals, we need to don the design thinking hat and understand the customer—our learners. This would mean the following:
Undertaking all of the above will leave one with abundance of insights on learners, which is an important element of humanising learning.
This requires the learning team to sharpen its focus on technology. The following can aid with the same:
It is important to remember that we are delivering an experience, which should be both enjoyable and powerful. Keeping in mind the following aspects will ensure the same:
The fundamentals of learning hold good in the digital context as well. The key pieces that one should not lose sight off are:
Digital learning is an opportunity to build capabilities with speed, which is the need of the hour. Focus on humanising will ensure that we achieve this objective effectively and successfully.
Also read: The Learning & Development imperative
Image source: Canva
Article & inforgraphic source: STOrai Magazine. Authored by Hemalakshmi Raju, who is the Chief Learning Officer (Hydrocarbon Business), Reliance Industries Ltd. She is a Learning & Leadership Development expert with a strong passion to create an impact on individuals and organizations. She holds multi-sector experience and has worked with large business conglomerates including Reliance Industries, Tata Motors & Cipla.
Disclaimer: The views and opinions expressed in this article are those of the author and do not necessarily reflect the views, official policy or position of GlobalLinker.